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Art Toronto
October 27 - 30, 2022
Metro Toronto Convention Centre
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COVID-19 Protocols & Event Policies

Updated: June 6, 2022

Our health and safety protocols include:  

Since the start of the pandemic, Art Toronto has been closely following the advice of public health authorities. As an event, we will continue to abide to the latest guidance from local authorities, while making every effort to ensure your time at Art Toronto is both enjoyable and safe. 

IMPORTANT: Please note that all restrictions and requirements are subject to change at any time to best protect the health and safety of all of its audiences in accordance with government guidelines and legal allowances. These may include, without limitation, changes to capacity, attendance procedures, and entry requirements, such as mandatory mask wearing, proof of vaccination and/or negative COVID-19 test, daily screening, contact tracing and any other protective measures. If any visitor, exhibitor, partner, sponsor, or staff do not comply with any laws, mandates, health orders/directives, show management may refuse admission to the event or require individual to leave the venue and with no refunds of entrance fees, booth fees, membership fees, parking fees, rental fees, or any other expenses/payments.


Health & Safety Guidelines

The following Health and Safety Guidelines will be in place at Art Toronto 2022:

Face Coverings: In line with the latest provincial guidance, mask wearing will not be required but is optional. Face masks are recommended where physical distancing may not be possible. We encourage everyone to take precautions based on their individual risk assessment and comfort level.  

Contactless Ticketing: We encourage everyone to pre-purchase tickets at arttoronto.ca prior to attending the event. Upon entry, simply present your tickets on your mobile device. Alternatively, you may print out your digital ticket and present it at the door for scanning.  

Self Assessment of Symptoms: If you are not feeling well and are experiencing any COVID-19 symptoms, please stay home. 

Enhanced Sanitization:  We are working with our venue partners to ensure the highest standards of hygiene and cleanliness with a focus on high-touch areas such as door handles, restrooms and food and beverage areas. We will also provide additional hand sanitizing stations throughout the event space, encouraging all participants to practice good hand hygiene. 

Building Ventilation: The Metro Toronto Convention Centre continues to use highly effective air filters in all HVAC systems and have increased the cleaning frequency of the air handling units. The volume of fresh air intake increased from a baseline of 20% up to 50%. Running hours of air handling units have been extended to further increase the turnovers of fresh air replacement in the facility.   


Art Toronto Health & Safety Acknowledgement 

Please note that while Art Toronto continues to adhere to health and safety guidelines to keep you safe, an inherent risk of exposure to COVID-19 exists in any public place where people are present. By being in public spaces like Art Toronto you voluntarily assume the risks related to exposure and agree that you will assume all responsibilities for any risk of bodily harm, disease, or loss of property sustained while attending this event and waives all right to lay claim for a refund or damages resulting from any cause whatsoever either before, during or after the event. 

By entering the event, you also acknowledge, understand, and confirm each of the following in accordance with applicable health guidelines: 

1. You and/or any Minor for which you serve as a Guardian will abide by all health-and-safety requirements outlined by Art Toronto on this page. 

2. You and/or any Minor for which you serve as Guardian are not currently experiencing any of the following symptoms of COVID-19, as identified by the government of Ontario. If you have ONE or more of the following symptoms (that is new or worsening):   

  • Fever (37. 8˚ C or higher) and/or chills  

  • Cough 

  • Shortness of breath or trouble breathing 

  • Decreased or loss of taste or smell   

  • If you have TWO or more of the following symptoms (that is new or worsening):   

    • Runny nose or nasal congestion   

    • Headache   

    • Extreme fatigue or tiredness   

    • Sore throat   

    • Muscle aches or joint pain   

    • Gastrointestinal symptoms (such as vomiting or diarrhea)    


3. Prior to attending Art Toronto, you and/or any Minor for which you serve as a Guardian are not under any self-isolation orders. 

For purposes of this acknowledgement, a “Minor” means any individual who is under eighteen (18) years of age or has not reached the age of majority as defined by such individual’s jurisdiction of residence, and a “Guardian” means such Minor’s parent or legal guardian or other individual attending Art Toronto who is over the age of eighteen (18) and acting in loco parentis for such Minor. 

Please do not enter Art Toronto or the Metro Toronto Convention Centre if you cannot confirm all of the above criteria. If at any point during your time at Art Toronto you do not meet all of the above criteria, you will be required to isolate and may be relocated or asked to leave at the sole discretion of Management. 

Please note that all restrictions and requirements are subject to change. Please refer to our website often for current guidelines. 


FAQs

What is the attendee refund policy if I am unable to attend due to COVID-19?   
We will not be able to refund or transfer any ticket orders as all sales are final.   

I am a person with a disability and will be bringing a support person with me to the fair, how will my support person receive a complimentary pass when I buy my ticket online?   
Please purchase your ticket online. When you and your support person get to the fair, please speak to a staff member and we will provide further assistance. 


Event Policies

Code of Conduct: We are dedicated to providing a safe place where all members of the industry and public are welcome to do business together. Safety, security and an open, inclusive, respectful environment with zero tolerance for violence, mistreatment, discrimination or harassment towards staff, exhibitors, guests, or attendees is of highest importance at our event.  

Health & Safety: The Event will be organized in accordance with official government and local authority guidelines, as well as venue regulations. We have collaborated with association partners and relevant authorities to develop AllSecure Standards that will raise the bar on safety, hygiene, and high-quality event experiences. You assume all responsibilities for any risk of bodily harm or loss of property sustained while attending this Event and waive all right to lay claim for damages resulting from any cause whatsoever either before, during or after the Event. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending the Event, you voluntarily assume all risks related to the exposure to COVID-19 and agree that you will not hold Informa liable for any illness that may result.  

Photo & Video Consent: Ticket holders acknowledge and consent that your likeness may be captured in photo, audio, and/or video materials and published by media and/or Art Toronto. You consent to filming, sound recording and photography at the Event, which may include, without limitation, filming, sound recording and photography featuring your image (the “Content”).  You acknowledge and agree that Art Toronto is the sole and exclusive owner of all rights in the Content and hereby waive any and all: (a) rights in and to such Content, and (b) claims that you may have relating to or arising from the Content and/or its use.  Without limitation, Art Toronto shall be permitted to use the Content anywhere in the World for promotional and other purposes, without any payment or compensation. 

Terms and Conditions of your eTicket: No exchanges or refunds. Treat your eTicket as you would cash. Your eTicket contains a unique bar code that will only be redeemed once at Art Toronto 2022 (the only exception is for Collector Passes). If for any reason a copy of this ticket was made, the first scanned eTicket to arrive at the event will be valid, while the second eTicket with the same ticket ID/bar code will be denied. Event staff will be able to verify the legitimate buyer by checking the credit card and/or photo ID. We recommend that all customers bring their credit card that was used to make this purchase to the event. 

The management reserves the right to refuse the ticket.